Live Arrival Gaurantee

We do our upmost to ensure that the corals arrive to you in the best condition and only sell healthy corals. Should you have any problems do not hesitate to contact us.

Should the worst happen and your coral is dead on arrival, our policy is that we require a picture of the coral in its original shipping packing (prior to acclimatization) within 4 hours of receipt or a refund cannot be processed.

If this has been provided then a refund will be issued for the sum of the coral.

Delivery costs are refunded at our discretion but should the whole order be lost then a full refund will be issued

If you have any doubts at all please contact us within 4 hours.